Quality Policy

Al-Hamd International Container Terminal is a common user off-dock facility dedicated to providing efficient and competitively priced services for handling of import and export cargo containers. AICT's mission is to offer superior services exceeding customer expectations consistently.

To achieve the above, AICT Management is committed to:

  • .Comply with all Customers and Statutory requirements.
  • .Continually strive to improve the AICT Quality Management System (QMS) to ensure improved effectiveness.
  • .Establish Quality Objectives at relevant levels and functions within the organization.
  • .Take appropriate actions based on constructive internal and external feedback.

Through the effective application of the QMS, AICT aims to enhance customer and employee satisfaction.